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Customer & Utility Services: Online Bill Pay

VIEW AND PAY YOUR CITY OF PLANO
WATER ACCOUNT ONLINE

Look at What’s Out There


Pay Online

*Credit Card Options
   Pay Immediately
   Future One Time
   Recurring Credit Card


Pay By Phone (IVR)

972-941-5040

View 36-Month History

 (You must register)
*Payments/Adjustments
*Billing Statements/Graph
*Consumption with Graph
*View Current Bill


Request Services

*Start New Service
*Transfer Service
*Cancel Service
*Confidentiality Form
*Bank Drafting Form
*Acct. Maintenance
*Toll Tags
*e-Bill
*Comments/Suggestions

Office Locations

City Hall, Main Office
1520 K Avenue, Suite #120
972-941-7105

Additional Information

Frequently Asked Questions

Streetlight Repair

Winter Quarter Averaging

Fixed Network Meter
Change-out Program

Directory of Services 

New Service/Billing
972-941-7105

Environmental Waste Services
(garbage, recycling, etc.) 
972-769-4150

Sewer Repair
 972-769-4160


Water Quality Questions

972-769-4160


Emergency After Hours

972-727-1623

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